Returns & Exchanges

At Lookfantastic, we want you to be fully satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for unopened and unused products. Please ensure all items remain in their original packaging with seals intact to qualify for a full refund.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique authorization number.

2

Pack Your Items

Securely package your beauty products in their original boxes, ensuring they are well-protected to prevent damage during transit.

3

Label and Post

Download and print your prepaid return shipping label from our returns portal and drop the package off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing